A southwestern Ohio woman who found her son’s cremated remains in a plastic Walmart bag inside an urn is considering filing complaints with authorities about how a Dry Ridge, Kentucky funeral home handled the service.

Nancy Bronner of Amelia, Ohio, told WCPO-TV she discovered the remains in a shopping bag when opened the urn after the teenager’s death last September.

The family asked to divide the ashes but provided containers that didn’t seal and had no bags, so Bob McDaniel of McDaniel Funeral Home in Dry Ridge, Ky., says he used what he had. McDaniel says he cut the bags so they didn’t show any store name or logo.